Terms & Conditions


  • 1 Scope
    These General Terms and Conditions apply to the business relations between the company’s webshop

Proto Global Ltd.
Green Way 1
12530 Frankfurt (Oder)

The following webshop – and their customers.Oral side agreements and deviating purchasing conditions of the customer only apply if these have been confirmed by us in writing.

  • 2 Conclusion of the contract
    The products displayed in the webshop do not constitute a legally binding offer, but a non-binding catalogue. By clicking on the “Buy” button in the final step of the ordering process, you place a binding order for the products in the shopping cart. Immediately after ordering, you will receive a confirmation e-mail for your order, which also contains the information on data protection, the statutory cancellation policy and the withdrawal form. This confirmation e-mail does not constitute acceptance of the order. The purchase contract is concluded with a separate order confirmation or delivery of the goods.

    Should a product not be available due to force majeure or production suspension or the webshop cannot procure the ordered goods under reasonable conditions and if these circumstances have occurred only after the conclusion of the contract, the webshop will be exempted from the delivery obligation. However, this only applies if the webshop is not responsible for the circumstances leading to non-delivery. Amounts already paid will be refunded to the customer immediately.
  • 3. How do I order

By pressing the “Buy” button in the webshop, the desired products are placed in the shopping cart. You can display the products in the shopping cart and the respective shipping costs and the sales tax by clicking on the shopping cart link (small shopping cart icon, at the top right of the webshop page) and also change the number of products ordered there.

By clicking on the button “To checkout” the customer now reaches the input page of the customer data important for the ordering process.

After entering the required customer data, the customer will be able to access the shipping settings by clicking on the “Continue to ship” button. The customer can now choose from different shipping options and now access the payment options by clicking on the “Continue to pay” button. The customer can now choose from different payment options and change the billing address. By clicking on the “Buy” button, the customer then places a binding order for the products in the shopping cart for the shipping and payment options he has chosen. The receipt of the order will be confirmed by the webshop by e-mail.

Payment of the purchase price, shipping costs and statutory value added tax is due immediately.

  • 4 Defects and warranty
    The information – in particular on the prices and illustrations of the products in the webshop – do not constitute a property assurance.

Unless expressly agreed otherwise, your warranty claims are governed by the statutory provisions of the Right to Buy (Section 433 et seq. of the German Civil Code).

If the customer demands damages, we are only liable for damage to the ordered products. Any further claims for damages are excluded, insofar as they are not claims for damages by the customer arising from the injury to life, body, health or from the violation of essential contractual obligations as well as for damages that are based on an intentional or grossly negligent breach of duty by the webshop and/or vicarious agents. The provisions of the Product Liability Act remain unaffected.

  • 5 Retention of title
    The goods remain our property until full payment of the purchase price.
  • 6 Final provisions

The law of the Federal Republic of Germany applies. The application of the UN Sales Law is excluded. For customers who are permanently resident outside the European Union, the exclusive place of jurisdiction and place of performance is at our registered office in Berlin. This also applies to merchants and public bodies. In the case of contracts with customers from outside the EU, the law at the end user’s place of residence also applies, provided that this is mandatory legislation.